Frequently Asked Questions

Q1: How to make an order?

A1: 1. Select a plastic case from our product categories, or give your product an estimated size, our manager will have recommended plastic tool cases for you!

        2. Make sure if you want the waterproof function for the cases. 

        3. Contact us for the foam design and logo printing. According to the case inside space and depth, arrange the products horizontally in one layer or vertically in two or three layers. Our team will help you build a 2D file for the foam design.

Q2: What is your product scope?

A2: Plastic carrying cases, waterproof carrying cases, waterproof trolley cases, transparent plastic boxes, customized foam inserts, custom cases or boxes, customized injection mold tools, customized blow mold tools, and logos. Others can be discussed based on drawing.

Q3: Do all cases or boxes can be customized to other colors?

A3:  Yes! All plastic tool cases and waterproof storage boxes can be customized into other colors. There are two methods of customized color.

          1. Whole color case: means all case body in one color

           2. Case main body in one color,  rest part in black color or in other colors. 

           eg: yellow case body with black locks/clips/handle. This way is better for visual effects.

Q4: What is your foam material?

A4: We have EVA, HD pearl foam (high-density pearl foam), normal pearl foam, PE sponge, and hard PE sponge as options for foam interior. These foam material criteria are below:

         Hardness: EVA > HD pearl foam > hard PE sponge > normal pearl foam > PE sponge

         Value: Colored EVA > HD pearl foam > EVA > hard PE sponge > PE sponge > normal pearl foam

         Color option: For EVA foam, there are black, red, blue, and white. Some can be designed in different layers to achieve visual effects (eg 5mm blue EVA foam + 20mm black EVA foam).

Q5: How long is your delivery time?

A5: Generally it is 1-3 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

Q6: How is your privacy about the message left on the website?

A6: When visitors leave messages on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

        An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. 

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